MORONOVA · SHOP WITH CONFIDENCE
CLEAR TERMS.
A BETTER SHOPPING EXPERIENCE.
Everything you need to know before shopping with MORONOVA.
Welcome to MORONOVA, a Moroccan motivational clothing brand dedicated to meaningful designs and everyday style.
These Terms & Conditions explain the general rules governing the use of our website and purchases made through our online store.
Please read them carefully before placing an order. Nothing in these terms limits any mandatory rights you may have under applicable law.
Last updated: 23 October 2026
↪ 1. ABOUT MORONOVA
MORONOVA offers motivational apparel, including graphic T-shirts and hoodies, through its online store.
Our products feature artwork and messages inspired by confidence, personal growth, mindfulness and self-expression.
MORONOVA is currently operated by an individual in Morocco under the MORONOVA brand name. The seller's legally required identification and contact information should be made available to customers before purchases are accepted.
↪ 2. USE OF OUR WEBSITE
By accessing or using our website, you agree to use it lawfully and responsibly.
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or submit false or misleading information.
Customers who are not legally able to enter into purchase contracts independently should obtain the assistance or authorization of a parent or legal guardian where required by law.
↪ 3. PRODUCT INFORMATION
We aim to display our products as clearly and accurately as possible, including available colors, sizes, designs and prices.
Product photographs and descriptions are intended to help customers understand what they are purchasing.
Actual garment measurements, fabric characteristics and product details should be checked against the information provided on the relevant product page.
Color appearance may vary slightly between screens. Any significant product differences or defects will be handled in accordance with applicable consumer rights.
↪ 4. PRICING & CURRENCY
All prices on our website are displayed in Moroccan dirhams (MAD), unless otherwise indicated.
Our advertised product prices include the cost of standard delivery to supported destinations across Morocco.
We aim to keep prices accurate and up to date. If a significant pricing error is identified, we may contact the customer to explain the situation and seek an appropriate resolution before proceeding, in accordance with applicable law.
Customers will be able to review the applicable total before confirming their purchase.
↪ 5. PLACING AN ORDER
To place an order, select the desired product, available size and color, add the item to your cart, and complete the checkout information.
Customers are responsible for providing accurate contact and delivery details to help ensure successful order confirmation and delivery.
After an order is placed, we may contact the customer to verify relevant details.
If an ordered item is unavailable or an issue prevents fulfillment, we will inform the customer and offer a resolution consistent with applicable consumer protection requirements.
↪ 6. PAYMENT METHODS
MORONOVA currently offers Cash on Delivery (COD) for eligible orders within Morocco.
Customers selecting Cash on Delivery pay the applicable order total when their package is delivered.
No online bank-card payment is required when choosing COD.
↪ 7. ORDER PREPARATION
MORONOVA garments are prepared using selected blank clothing and printed designs.
Our printing process may include Direct-to-Film (DTF) transfers applied using a heat press.
Preparation time may vary depending on order volume, stock availability and the requirements of each design.
We aim to prepare orders with attention to printing quality, product appearance and finishing details.
↪ 8. SHIPPING & DELIVERY
MORONOVA offers free standard shipping across supported destinations in Morocco.
Delivery arrangements may involve Amanah Express or local shipping partners, subject to their availability.
Delivery estimates depend on the customer's destination and the shipping service used. Order preparation time is additional.
Please refer to our Shipping & Delivery page for further information.
↪ 9. ORDER CHANGES & CANCELLATIONS
If you need to change or cancel an order, please contact MORONOVA as soon as possible.
Changes may depend on whether preparation, printing or shipment has already started.
Any cancellation request will be considered in accordance with applicable consumer rights, including statutory withdrawal rights where relevant.
↪ 10. RETURNS, EXCHANGES & REFUNDS
Customer satisfaction and fair treatment are important to MORONOVA.
If an order arrives damaged, defective, incorrect or materially different from its description, please contact us with the order details and relevant photographs.
We will review the issue and provide an appropriate resolution, such as repair, replacement, exchange or refund, where required by applicable law or our published policies.
Any mandatory withdrawal, warranty or other consumer protection rights remain unaffected by these Terms.
Specific rules may apply to genuinely personalized items where the law permits an exception. Standard printed designs are not automatically excluded from consumer protection rights merely because they are printed after an order is received.
Full return and refund procedures should be provided to customers before purchasing.
↪ 11. INTELLECTUAL PROPERTY
MORONOVA's original brand elements, product designs, photographs, written content and other materials are protected to the extent permitted by applicable intellectual property laws.
You may view our website and its content for lawful personal shopping purposes.
Unauthorized reproduction, distribution or commercial exploitation of protected original MORONOVA content is not permitted without the appropriate rights or permission.
Third-party trademarks and materials remain the property of their respective rights holders.
↪ 12. CUSTOMER COMMUNICATIONS
When contacting MORONOVA, please provide accurate information relevant to your request.
We may use the information you provide to respond to inquiries, resolve order problems and provide customer support, as explained in our Privacy Policy.
Submitting a message, question or suggestion does not automatically transfer ownership of your original content to MORONOVA.
↪ 13. PRIVACY & PERSONAL DATA
Personal information supplied through our website is handled in accordance with our Privacy Policy and applicable data protection requirements.
Please review our Privacy Policy to understand how information may be collected, used, shared and retained.
↪ 14. THIRD-PARTY SERVICES
Our store may rely on third-party service providers for website hosting, e-commerce functionality, order management and shipping.
Some external services or websites may have their own terms and privacy policies.
We remain responsible for our own obligations to customers under applicable law.
↪ 15. WEBSITE AVAILABILITY
We aim to keep our website accessible and functioning correctly.
Occasional interruptions may occur because of maintenance, technical problems or services outside our direct control.
Nothing in this section excludes responsibility that cannot lawfully be excluded.
↪ 16. CHANGES TO THESE TERMS
We may update these Terms & Conditions when our services, policies or legal obligations change.
Updated terms will be published on this page with a revised date.
Changes will not retroactively remove rights or protections applicable to orders already placed.
↪ 17. GOVERNING LAW & CUSTOMER RIGHTS
These Terms & Conditions are governed by applicable Moroccan law.
Disputes will be handled in accordance with applicable legal procedures and jurisdiction rules.
Nothing in these terms requires customers to waive mandatory statutory protections or consumer rights.
↪ 18. CONTACT US
For questions about these Terms & Conditions, orders, products or customer support, please contact us through the Contact Us page on our website.
We welcome questions and aim to provide clear, helpful information to our customers.
MORONOVA - WEAR YOUR MINDSET.